If your car has broken down or you’ve been in an accident, the number of tow truck operators that show up can be overwhelming. Before the police, the ambulance or even curious bystanders get to you, there are a host of tow truck drivers asking for permission to take your car down to their shop. At first this seems like you are being rescued by a group of people who happen to be in the right place at the right time. But it’s not always this way. In the event of an accident, you need to be aware of a few things when it comes to having your car towed. Drivers will get the short end of the stick when assisted by an illegitimate towing company. towing company Los Angeles
The Superman effect
The tow trucks that arrive on the scene (within three minutes of you crashing) are not good Samaritans. It is their job. Tow truck drivers are paid a commission for every vehicle they haul. This is worked out by calculating the Rand p/kilometer cost, with a flat rate for labour added on. It can be extremely costly when this is not covered by vehicle insurance.
Towers are blood hounds when it comes to knowing where and when accidents happen. Rogue towing companies not affiliated with the AA or reputable insurance companies will do anything to get you to go along with their service, so beware.
Get insured and be informed
When you get car insurance, your broker will give you a list of affiliated towers to use in the event of an accident/breakdown. This is important because your policy will not pay out if your vehicle is towed by a rogue towing company. As pointed out earlier, the cost can be outrageously expensive, especially if you break down on a trip out of town, far away from the nearest body shop.
Your insurer should provide you with a ‘Do Not Tow’ sticker for your vehicle. Make sure it is pasted somewhere towers can see it. If you have to leave your vehicle for any reason and it gets towed by a rogue, that sticker is your lifeline.
Get in touch
If your vehicle needs to be towed, call one of the towers affiliated with your insurers and arrange it yourself. Do not let yourself be heckled into putting your car on the first truck that tells you to move.
If the tower tells you he has called them already, or that he is affiliated with them, check for official company identification. This is your right. Always follow up by making a call to your insurers yourself. You do not want to get pinned to a bill from a rogue towing company. Remember: as long as you follow the correct procedure provided by your insurers, you won’t have to pay anything above your excess.